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    Products shipped from Sözler can be returned within 14 days of receiving the shipment in most cases before: If the product is damaged, used, missing parts, or does not match the product described. After the shipping company receives your item, it can take up to one week to receive and process your return request. After the return request is processed, it may take 5-7 days for the refund to appear on your payment card statement. The customer is not entitled to replace the product.
    What personal information do we collect? "Personal Information" is information that identifies you as an individual, and includes: •The name •user name •Postal address (including billing and shipment address) •Phone number (including mobile phone number or home number) •E-mail address •Country of residence •Preferences
    What personal information do we collect? "Personal Information" is information that identifies you as an individual, and includes: •The name •user name •Postal address (including billing and shipment address) •Phone number (including mobile phone number or home number) •E-mail address •Country of residence •Preferences